Cancellation Terms

*An advance payment is required at the time of booking.

*If the cancellation was made in less than 30 days before, the advance payment is not refundable.

*If there are more than 30 days to the start time, the reservation may be cancelled, but refund will be made after deducting any fees charged by the payment gateways.

*If a prepayment has been made to the service provider, this payment can be requested from the service provider.

The customer cannot claim any rights from nogrella, this payment has been made between the service recipient and the service provider.

*Sales are final and cancellations will be subject to approval under exceptional circumstances.