FAQs

What should I do first to get a service in NogRella?
It's very easy, first sign-up then all you have to do is to type the location, check-in/out dates and number of guests in the search section. If you want to search more comprehensively, you can search by entering price filter and specific information in the advanced search section.
I found a service as I wanted from the ads, how do I know if this service is suitable for me?
For each posting there are ratings and comments of customers who have previously received this service, you can get an idea from these comments.
I found the service I was looking for, what should I do for booking?
Sign up as a normal user on the site, after make your reservation for the available date, then make your payment and it's done. Have a nice holiday.
I cannot go to the place I booked on that date. Can I transfer my reservation to another acquaintance? Would I have an extra expense?
Of course you can and you will not have any extra costs.
I made a booking and made my payment in advance, but I cannot go there on that date, can I get the money back??
Last Date for cancellation is 30 days prior to Check-in date. For cancellations made before this date, the prepayment you have paid will be refunded.**Please review the section on refunds on the legal notices page.
Will a payment be received from customers as a guarantee against the deterioration and breakage of the materials in the houses. Will this payment be refunded after the holiday??
For some services , a small deposit is received upon first entry and the check-out time is refunded. This information is explained in detail in the description section of the ads.
Are you provide these services?
No ads and these services belong to Nogrella. Nogrella is a platform that only brings hosts and customers together to help you find your dream vacation.
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